Snake River Manufacturing takes your privacy seriously. Our Privacy Policy explains what information we collect about you, why we collect the information, as well as how we collect and use the information.

This Privacy Policy is intended for individuals in the United States. If you live outside of the United States and choose to use the Sites connected with this Privacy Policy, you do so at your own risk and understand that your information will be sent to and stored in the United States. By using any of our websites and mobile applications that link to this Privacy Policy (collectively, “Sites”) or otherwise providing Personal Information to us, you agree to this Privacy Policy. 

 PERSONAL INFORMATION

Personal Information We Collect 

“Personal Information” generally means any information that can reasonably identify you as an individual, and any other information we associate with it. We collect categories of information, from different sources.

1. Profile information and other content you voluntarily provide us, which may or may not include:

• Contact information when you register on our Sites or do business with us, such as your name, street address, demographic information (such as your gender), date of birth, phone number, and/or email address. 
• Similar professional contact information if you interact with us in the scope of your employment. This may include your employer, job title, work address, phone and/or email, and similar such information.
• Any content or contributions you post in a public space on the Sites. This includes comments, videos and photos that you might submit. If you contact us through a social media site, we may collect your social media identifier.
• Any information you provide in communications with us, such as via social media, e-mail or our customer call center.
• Transaction history, for instance if you make a purchase online. 
• Payment information, such as when you make a purchase with us and we need your billing information to process the transaction.

2. Information that is passively collected when you use the Sites, such as by our web servers and by third party analytics tools we use:

• Our system logs may record certain information about visitors to our Sites, including the web request, Internet Protocol (“IP”) address, device and mobile ad identifiers, browser information, interaction with the Sites, pages viewed, and other such information; we may collect similar information from emails you receive from us that can help us track which emails are opened and which links are clicked by recipients.
• We use certain cookies, pixel tags and other technologies to help us understand how you use the Sites and enable us to personalize your experience. To learn more about cookies, please visit http://www.allaboutcookies.org/. To learn more about Snake River Manufacturing’s use of cookies, please see our cookie policy. We may ask advertisers or other third party partners to serve ads or services to your devices, which rely on cookies or similar technologies placed on our Sites.
• We may detect the physical location of your device by, for example, using GPS information collected by mobile apps or location information shared by your web browser. We collect this information for purposes of enhancing or facilitating our services, such as enabling certain functionalities of the Sites that can provide you with information about relevant product information near you. We may use your device’s physical location to better understand how our Sites and other services and functionality are being used and to provide you with relevant and personalized location-based services and content, including advertising. Should you wish to opt out of the collection of this information, please adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. Please consult your device settings for further information.

3. We may receive information from third parties such as advertising and marketing partners, public databases, and social media platforms, to supplement the information we receive from our customers. If we do so, this policy governs how we can use that information.
4. In addition to collecting Personal Information, we may collect information that does not identify you and is not associated with your Personal Information. We may also de-identify information so it no longer identifies you. We can aggregate and use such information to engage in marketing and other activities in a manner that protects our consumers since it does not use their Personal Information and is outside the scope of this Privacy Policy.

How We May Use Personal Information

We may use Personal Information as permitted by law, for the following business purposes:

• to respond to your inquiries and fulfill your requests
• to communicate with you about and to process orders, purchases, returns, services, campaigns, programs, contests, sweepstakes, rewards and accounts
• to inform you about our brands, products/equipment, promotions, events or other promotional purposes
• to re-contact you if we have not heard from you in a while
• to send you advertising/promotional material from any of our companies/LLCs, and on behalf of our promotional and strategic partners
• to improve your experience with our products and services, such as by personalizing your experience with us
• to allow you to participate in polls, sweepstakes, promotions, contests and other promotions and to administer these activities
• to permit you to participate in social sharing
• to perform analytics, quality control, market research, and determine the effectiveness of our websites, mobile applications, campaigns, and develop new products and services

We may also use Personal Information as we believe to be necessary or appropriate for certain essential purposes, including:

• to comply with applicable law and legal process
• to respond to requests from public and government authorities, including public and government authorities outside your country of residence
• to detect, prevent, or investigate potential security incidents or fraud
• to facilitate the functionality of our mobile applications and websites
• to provide important product safety information and notice of product recalls
• to enforce our terms and conditions
• to protect our operations or those of our affiliates
• to protect our rights, privacy, safety or property, security and/or that of our affiliates, you or others
• to allow us to pursue available remedies or limit the damages that we may sustain

 How Personal Information May Be Disclosed

1. To the extent permitted by law, all of your Personal Information may be disclosed with the following categories of third parties:

• to our affiliates for the purposes described in this Privacy Policy
• to our third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure provision, IT services, customer service, email delivery services, credit card processing, auditing services, and other business services, to enable them to provide services
• to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business or assets (including in connection with any bankruptcy or similar proceedings)
• in connection with the essential purposes described above (e.g., to comply with legal obligations)

2. To the extent permitted by law, your name and contact information (and other information you make public) may be disclosed with the following categories of third parties:

• to third-party strategic partners with whom we may enter into a special relationship for promotional activities, where permitted by law
• to third parties in connection with certain promotions that you may participate in; to the extent that the promotion’s rules concerning the treatment of your Personal Information are stricter than this Privacy Policy, the promotion’s rules apply
• to our suppliers and partners, if you interact with Snake River Manufacturing in a business context and sharing your information is reasonably necessary in connection with a corporate order or related inquiry

3. To the extent permitted by law, information that is passively collected when you use the Sites may be disclosed with the following categories of third parties:

• our third-party vendors we use who may provide cookies, pixel tags, web beacons, clear GIFs or other similar technologies for use on our Sites or other websites to manage and improve our online and email advertising campaigns.

For example, a vendor (e.g., Google, Facebook) may provide us with certain digital advertising pixels or other tools to recognize their cookies during your visit to the Sites and to learn which of our online advertisements may have brought you to our Sites, or to serve you with advertisements for Snake River Manufacturing products after you leave the Sites.  These third-party vendors may also use other digital advertising tools, as well as your Personal Information, to recognize you across the devices and online services you use.  To learn more about Snake River Manufacturing’s use of cookies, please see our cookie policy.

DO NOT TRACK

Do Not Track (DNT) is a privacy preference you can set in most browsers. For more details, you can visit allaboutdnt.com. 

THIRD PARTY SITES AND INTEGRATIONS

Our Sites may integrate third party video streaming services offered by certain partners, where indicated, such as YouTube. Please be aware that we do not control the content or privacy practices of such streaming services and you should be aware that such third-party functionality may be subject to the privacy statements of such parties.

The Sites may also link to third party websites, mobile applications, and other online services or platforms. These links are provided for your convenience only. We have no control over such third parties and are not responsible for the content, availability, or security of third parties.  Third parties may use your information for their own purposes, including behavioral or advertising purposes. If you decide to access any of the third party links available on the Sites, or if you provide Personal Information through these third party sites, apps, or platforms, you do so subject to the privacy policies and terms and conditions of use of the owner or operator, and not this Privacy Policy.

CAREERS

The Sites may include a link to Indeed. Any Personal Information submitted through that portion of the Sites, by upload or via e-mail, will be governed by our Resume/CV Submission Policy at https://srm-mfg.com/join-us/. 

SECURITY

Unfortunately, no system or network can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us in accordance with the “Contact Us” section of our website.

STORAGE OF PERSONAL DATA

Job Applications and Recruitment

The data you share with us if you apply with us (via paper job application or job application form on Indeed) or that we have received via recruiters, is processed by us to contact you for the purpose of our job application procedures and to deal with your job application.

We will retain your Personal Data in accordance with applicable data protection legislation and specific mandatory requirements. The data will not be retained for longer than strictly necessary to achieve the purpose for which the data has been collected and to comply with legal obligations.

YOUR CHOICES AND ACCESS RIGHTS

Your choices regarding our use and disclosure of your Personal Information

• You can opt out of receiving promotional emails and mailings by informing us of your preferences in the “Contact Us” section of our website.  Please specify which types of communications you no longer wish to receive, and the relevant telephone number, address, and/or e-mail address.  If you do opt-out of receiving marketing-related messages from us, we may still send you important administrative messages, such as emails about your accounts or purchases.
• We will not disclose your Personal Information to third parties if we have received and processed a request from you not to do so. Please provide this through the Contact Us section of our website section. Please note that we may continue to share your Personal Information with our companies/LLCs, service providers, for essential purposes described above and other such circumstances.  

How you can access or delete your Personal Information

• You may request that we delete your Personal Information.  Note that deletion requests are subject to certain limitations, for example, we may retain Personal Information as permitted by law, such as for tax or other record keeping purposes, to maintain an active account, and to process transactions and facilitate customer requests.

We follow a non-discrimination policy if you exercise your privacy rights. 

CALIFORNIA DISCLOSURES

Shine the Light

California law permits customers of Snake River Manufacturing who are California residents to request certain information regarding our disclosure of certain categories of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as set out in the “Contacting Us” section below.

RETENTION PERIOD

We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by for legal, auditing, or compliance purposes.

CHILDREN’S PRIVACY

We do not knowingly collect or solicit any information on the Site from anyone under the age of 13 or allow minors under the age of 13 to disclose their Personal Information to us through the Sites.  The Sites are directed to individuals who are permitted to share their Personal Information without parental consent.  If you believe that we might have any information from a child under 13, please contact us as directed below in the “Contacting Us” section. You may mark your inquiry “COPPA Information Request.” Parents can learn more about how to protect children’s privacy online here.

We may query a user’s age before granting access to certain portion of our Sites, and the results may be retained and reflected across our other Sites for a period of time. We may ask for additional consent during the account sign-up process from minors who are 13 to 15 years old under relevant and applicable laws if Personal Information may be shared outside of Snake River Manufacturing and its affiliates and service providers.

If you are under the age of 18 and a registered user of the Sites, you may ask us to remove content or information that you have posted to the Sites by contacting us as directed below in the “Contacting Us” section. Please note that your request does not ensure complete or comprehensive removal of the content or information, for example, another user of the Sites may have reposted your public content somewhere else on the Sites or on another website.

UPDATES TO THIS PRIVACY POLICY

We may periodically update this Privacy Policy.  Please reference the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised.  Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy on our Sites.  Your use of the Sites following these changes means that you accept the revised Privacy Policy.

CONTACTING US

We welcome your questions, comments, and concerns about privacy. If you have any questions about this Privacy Policy or our data practices, please contact us as follows:

1.   You may email us at the email address found at: https://srm-mfg.com/contact/
2.   You may call us at 1-800-658-5085

Please note that email communications are not always secure, so please do not include credit card information or other sensitive information in any emails to us.